No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Spanx via phone. Our aim is to assist you in efficiently locating the phone number of Spanx and address any concerns or inquiries you may have about your Spanx purchases. We understand that waiting on hold for extended periods to inquire about your order on Spanx can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Spanx representative once you've reached them. By following our step-by-step guide for contacting Spanx customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Spanx representative assist you more effectively. We also provide guidance on how to ask the Spanx representative for assistance, as well as how to follow any instructions provided by the Spanx representative.

With this information, you can reach out to the Spanx customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Spanx purchases.

Spanx Phone Number

Toll-Free Number:

888-806-7311

Current wait: 6 mins (2m avg)

Hours: 7am-midnight EST

Best time to call: 3pm

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Contact Spanx via Social Media:

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What happened: Trying to reach someone in customer service. Not getting anywhere trying to email. Calling about order no,*************** placed on Aug. *th. Still haven't received by getting billed for item. Please help. Getting very frustrated that I cannot talk to a customer rep.

What happened: I want to return my order, I just received, but it claims it has been refunded already. The refund was only for **% off and not for the whole order.*Order number: ****************Email: P*****@***.com

What happened: I need to exchange my order for a larger size but you cannot find my order * so I can’t print a return label.

What happened: My printer is not working , and therefor cannot print a label. Can I get something emailed to me at A*****@***.com so that I can take this package to the UPS store?*‘

What happened: The problem: I received a spanx order I need to return. I can’t find order on spanx com.

What happened: Returned order *************** via USPS on ******* from Riverhead NY. Tracking indicated that the merchandise is still in GA postal facility. Can you tell me how to proceed?*Virginia Muecke

What happened: I returned order * *********** by usps on **** at the Riverhead NY Post Office. In tracking the item I see that arrived in GA it is still awaiting pickup in GA and am not certain how to pursue this. my tracking number is: **** **** **** **** **** **** **.*Do you have an agent picking up in GA to deliver to you from there? Or is it USPS that continues the delivery.**Please advise as to how to go forward.*Thank you,*Virginia Muecke

QA

How to contact Spanx by phone?

To contact the Spanx customer service by phone, you can follow these steps:

  • Look up the phone number of the Spanx customer service. The phone number is listed on spanx.com. Or check out the Spanx phone number page on WorthEPenny.

  • Dial the Spanx phone number 888-806-7311.

    Hours: 7am-midnight EST

    Best time to call: 3pm

  • Wait for an answer: Once the call is connected, wait for a Spanx representative to answer on the other end.

    Average wait time: 2m

  • Identify yourself and state your reason for calling the Spanx representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Spanx to help them assist you.

  • Ask for assistance: Ask the Spanx representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Spanx needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Spanx representative: After you have received the assistance you need, thank the Spanx representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Spanx, you can follow these steps:

  • Dial the Spanx customer service phone number 888-806-7311, which can be found on the Spanx website or in your order confirmation email form Spanx. Or check out the Spanx phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Spanx. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Spanx representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Spanx representative.

  • If the system still doesn’t connect you to a Spanx representative, stay on the line without pressing any keys. Spanx will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Spanx.

  • Once you reach a live person, explain your issue and provide any relevant information about your Spanx order. The Spanx representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Spanx website. This may allow you to connect with a Spanx representative more quickly and efficiently than calling.

QA

Any tips for calling Spanx customer service?

When calling Spanx customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Spanx account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Spanx representative without any disruptions or background noise.

  • Be polite and respectful to the Spanx representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Spanx.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Spanx representative address your concern.

  • If the initial Spanx representative is unable to resolve your issue, politely ask to speak with a supervisor from Spanx or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Spanx representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Spanx after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Spanx customer service.

QA

What can I do If I am unhappy with my call to Spanx?

If you are unhappy with your call to Spanx customer service, there are several options you can try:

  • Call again: Try calling Spanx customer service again and speak to a different Spanx representative. Sometimes a different Spanx representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Spanx representative, you can ask to speak with a supervisor from Spanx or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Spanx may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Spanx customer service through other channels, such as email or chat. You can also explore the Spanx Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Spanx service, you may want to consider other options such as returning the product you bought on Spanx or filing a complaint with a consumer protection agency.

QA

How do I contact Spanx via live chat?

No, Spanx hasn’t provided any live chat service currently. While live chat support is not currently available, Spanx offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Spanx customer service by phone, email, or social media. Phone support is available during 7am-midnight EST, and customers can expect a prompt response from a Spanx representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Spanx.

QA

How to contact Spanx via social media?

You can contact Spanx via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Spanx via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Spanx official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Spanx, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Spanx. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Spanx social media team.

Please note that the social media accounts of Spanx are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Spanx for certain issues. For urgent or complex issues, it's recommended to contact Spanx customer service via phone or chat for more personalized assistance.

QA

Does Spanx have an email? How to contact Spanx customer service by email?

Yes, to contact the Spanx customer support by email, follow these steps:

  • Go to spanx.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Spanx and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Spanx order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Spanx order number or username.

  • Once you have completed the email, click send. You should receive a response from the Spanx customer support team within a few business days.

QA

What is WorthEPenny's relationship to Spanx?

To put it simply, WorthEPenny is an independent third-party website that is not related to Spanx. WorthEPenny provides free tools and resources to assist customers in reaching Spanx customer service more efficiently, such as the Spanx phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Spanx, as well as forums where Spanx customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Spanx, it is not associated with or endorsed by Spanx.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Spanx official app or the Spanx company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Spanx trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Spanx. All references by WorthEPenny to third-party trademarks like Spanx are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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